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Reading answers with explanations

Multilevel · Part 4 · Multilevel Practice Test 17

The Contribution of Language to Business: Reading answers

Answers to questions 21–29 (9 in all), each with why it is right.

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Read the whole passage and answer in the exam interface, timed as on the day.

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The passage opens

People say that business is all about relationships, but the truth is that business is really all about language communication. Languages make either a direct or indirect contribution to business and industry—from acquiring and retaining customers to improving employee engagement and performance. At the most fundamental level, business cannot happen without communication. This is even more true in the era of globalization. As geographic borders become porous and the world flattens, effective communication with customers, employees, partners, suppliers, and other stakeholders across the globe becomes essential to successfully running a company. There is no universal agreement on how…

Answers 21–29

  1. 21

    There are two types of contribution that languages make to business.

    TRUE True / False / Not Given

  2. 22

    All businesses have recognized the importance of language to business.

    FALSE True / False / Not Given

  3. 23

    English is the most important language for all business purposes.

    FALSE True / False / Not Given

  4. 24

    Senior executives, especially, need to be fluent in the language of their trading partners.

    NOT GIVEN True / False / Not Given

  5. 25

    Travellers on business need several different levels of language proficiency.

    TRUE True / False / Not Given

  6. 26

    Some businesses provide interpreter training to their employees.

    NOT GIVEN True / False / Not Given

  7. 27

    One of the most important qualities of the interpreter is

    D: trustworthiness. Multiple choice

  8. 28

    A qualified interpreter is essential to the business for

    B: accuracy of information. Multiple choice

  9. 29

    In the writer's opinion, hiring an indigenous person to improve the dialect language proficiency of the company staff is

    C: sensible. Multiple choice

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